OUR SERVICES

A superior service focused on customer experience, recognized expertise, diversified partnerships and a comprehensive lineup of customized solutions for all our customers.

Agile.  Fast.  Effective.

CONNECTIVITY BROKER

As an expert Internet broker, we can guarantee that your company will have uninterrupted access to the best network.

IT services are part of a fast-paced market, constantly driven by evolving technologies, best practices in contractual terms and conditions and baseline prices with suppliers. Not surprisingly, many corporations with large IT departments and experienced internal sales groups turn to Questzones for support in procuring the best suppliers and services, as well as sound advice and ongoing support to improve their performance and remain at the top of their game.

We carefully maintain strong relationships with various suppliers that will ultimately benefit your company and efficiently support your growth.

MULTISITE DEPLOYMENTS

Questzones is a leader in North America in multiple site deployments for the retail sector.

Complex multi-site deployment projects are on the rise in the telecommunications sector due to a number of factors.

Among others, technologies have shorter life cycles that lead to more frequent deployments. Questzones has acquired key expertise in executing such projects in a timely, sustainable and efficient manner.

Professional and reliable deployments:

  • Project planning
  • Architecture
  • Project management
  • Professional installations
  • Day 2 support
  • Asset management
  • Turnkey solution

MANAGED SERVICES

Expertise. Effectiveness. Reliability.

As a North American leader in the network and telecom industry, Questzones boasts a full range of solutions that can be tailored to the evolving needs of your business.

You can rely Questzones’ expertise in end-to-end management of your computer network. We offer personalized services that are tailored to the needs of your business.  Our solutions help you optimize your telecom resources, while providing detailed reports to monitor your network status in real time.  We will also help you drive down operating costs and benefit from the expertise of industry leaders in Canada.

We carefully maintain strong relationships with various suppliers that will ultimately benefit your company and efficiently support your growth.

  • 24/7 network monitoring
  • Real-time proactive support
  • Security: Firewall
  • Wireless:   Controllers - Access points
  • LAN/WAN: Routers - Switches

Our areas of expertise:

  • Network architecture and security
  • Wired and wireless networks
  • Management tools
  • Master plan

PROFESSIONAL SERVICES

Trust our experts with the management of your computer network.  Our efficient and secure environment is a wise choice to meet your business needs.

Our team leverages delivers optimal turnkey solutions that meet your business needs to a tee by leveraging its deep knowledge of CiscoWorks and Cisco Prime.  Questzones’ expertise in multi-site environments such as retail chain networks give us a competitive advantage as your preferred partner to ensure the successful execution of your projects.

A simple, quick, affordable and turnkey solution.

Security : Go about your business knowing you can rely on a comprehensive service offering encompassing Local Area Networks and Wide Area Networks (LAN/WAN), as well as Virtual Private Networks (VPN).

Wireless coverage : When designing installations, Questzones uses state-of-the-art tools to maximize coverage and increase your company’s productivity.

Training : Drive peak performance from your technical team with our training programs. Questzones is a certified CiscoWorks and Cisco Prime specialist with the expertise to make the most of your network equipment.

INTERNET SERVICES

  • IP Transit (click for more info)

    Questzones’ IP transit service features the high-speed Internet connection that your business needs to operate optimally.

    Our IP network runs on a high-performance backbone that can handle high bandwidth traffic to deliver a lag-free and stable data flow.  Our evolving network allows us to monitor performance in real time and secure the capacity to handle unpredictable demand.  We provide cutting-edge routing servers and tools to monitor traffic performance, including statistical reports on network effectiveness.

  • Dedicated Internet access (click for more info)

    Our reliable and high-performance dedicated Internet service makes it easy for your company to establish remote connections, surf the web and access cloud-based services.  Our services include flexible port speeds that can be deployed quickly and easily at all your business locations.

LTE SERVICES

Questzones distributes products from Cypress Solutions, a leading manufacturer of industrial-grade fixed data communication equipment that has been catering to a wide variety of markets for over 20 years.  In addition to distributing the Cypress lineup across Canada, Questzones also offers 24/7 management services for these products.

Cypress products are used across a variety of markets, including public security, the oil and gas industry, banks, retail business and much more.

We offer you best-in-class network software and hardware for maximum connectivity using stable, reliable and integrated products.  The flexible and comprehensive interface meets all your business needs, including:

  • Configuration management and firmware
  • Network and RF signal performance monitoring
  • Real-time network management and monitoring

The four key elements to the successful deployment of a stable high-availability network and satisfied customers are: quality hardware, professional services, a comprehensive assessment of the site and continuous monitoring.

IT MANAGEMENT

Questzones has over 20 years of experience managing IT solutions and can offer services tailored to your company’s network infrastructure needs.

We also provide innovative Internet connectivity and IT management solutions. With our full range of services, Questzones is the one-stop-shop for all your IT projects.  Today, network management issues – ranging from prevention to maintenance and security – are a key component of all businesses activities.

An audit is a means to assess the current state of your IT assets, identify and resolve their vulnerabilities, and keep them up to date while controlling costs.   As part of an audit, we take stock of your IT assets and issue recommendations including step-by-step actions to be executed on a regular basis. We can provide IT asset management recommendations upon request.

Our solutions

IT support:

  • Remote and on-site support service
  • IT asset management
  • Automated backups
  • Maintenance and prevention services
  • Equipment installation, configuration and management

Network security:

  • Our services include the constant remote monitoring of network infrastructure, routers, gateways, firewalls, servers, and switches.
  • Virtual Private Network (VPN): SSL VPN configuration - Remote monitoring - Multi-site management

Internet connectivity

• Call center to manage your services:

- Internet connection: wireless, 3G / 4G, ADSL, and cable

- T1 dashboard - Follow-up with your suppliers - Remote management

- Identification, diagnostics and resolution of potential problems

info@questzones.com | 1 888 717-3097

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